Do you have cost effective support for your multivendor install base?
Is your industrial control system comprised of multiple manufacturers or platforms? Do you know which service team to call when an issue arises? Original Equipment Manufacturers (OEMs) can offer support on their products but often come up short in environments where their equipment is integrated with other “unsupported” equipment.
This is where a System Integrator comes in. Champion, with expertise in every major industrial control system, supports all parts of your facility’s systems under one agreement tailored to your specific needs. Typically, response times are quicker than a manufacturer would be thanks to the extent and experience of our team. Combined with our Secure Remote Support offerings technology, we are able to you services anywhere at any time.
Whether your facility already has in-house support staff, or requires a primary support contact, Champion can offer guaranteed response times based on your needs. Industrial clients can also benefit from our multi-vendor support by receiving unbiased recommendations about system upgrades, network configuration, cybersecurity, and more.
Lastly, Champion’s 24UP® Support Solutions often save clients money over multiple OEM service contracts or in-house support staff with a ‘one stop shop’ support solution for your industrial control systems and Operational Technology (OT) assets. So whether you prefer a secondary support option or a full umbrella of support, we can tailor and provide the right solution for your needs and budget.